The video below shows us how to install Elastix open source telephony:

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The Elastix project begun as a call report interface for Asterisk and was released in March of 2006. Later that year the project evolved into an Asterisk Based distro.

Telephony was the traditional way that lead communications the last century, that’s why many Companies and users focus their requirements on their necessities to establish telephony communications on their organizations, and confuse unified communications “distros” with a telephone exchange system. Elastix, not only provides telephony, it integrates other communication alternatives to make your organization environment more productive and efficient.

Features

There are new ways of communication every day and the addition of features and functionality must be constant. Elastix it’s capable of establish an efficient environment on your organization with the addition of many features that allows to integrate other locations of your company to centralize your business and take it global. A user in your corporation located in South America shares the same functionalities of another located in Asia besides having direct internal communication.

Some of the basic Features of Elastix include:

• Voicemail
• Fax-to-email
• Support for softphones
• Web Interface Configuration
• Virtual conference rooms
• Call recording
• Least Cost Routing
• Extension Roaming
• PBX Interconnection
• Caller ID
• CRM
• Advance Reports

Elastix is an open source entrepreneur tool relased under the license GPLv2. You are free to use it for commercial of personal purposes subject to the conditions as described under its License.

Elastix doesn’t have a cost related with licensing or functionality. All the Elastix versions are full versions without limitation in its use or its features. Nor the addition of modules or users, in an Elastix implementation have a cost involved to the integrator, organizations or enterprises in desire to use Elastix.

New Features are always been added to the Elastix Call Center Module. Our development team works every day creating and testing new requirements of the market. Your comments are always welcome and reviewed by the Elastix Project Team.

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For over 12 years, RivanIT has been the preferred Training provider of world class IT professionals! Simply put, THE BEST TRAIN WITH US! We offer intense yet extremely easy to understand, real-world scenario based training on:

• Network Security Training: Cisco CCNP security using ASA 5505 firewall with Penetration testing/ethical hacking. – The preferred choice of Network Security Engineer/Analyst.
• IP Telephony and VoIP Training:  Cisco Unified CallManager 8.5, Avaya IP office R7 and Linux Asterisk Open Source VoIP. – This course career shifts you into Voice/Telephony Engineer profession.
• Windows 2008 R2 with Exchange 2010 Email Server Training: Get Microsoft Server Certified and Real World Exchange Email server setup. – The preferred course of System Administrators/Analysts.
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RivanIT can develop your Organizations IVR solutions to have pre-recorded voice prompts and menus to present information and options to callers, and touch-tone telephone keypad entry to gather responses. we can transform your telephone system into modern IVR solutions also enable input and responses to be gathered via spoken words with voice recognition., We can setup your IVR system in 48 hours or less! RivanIT IVR solutions enable users to retrieve information including bank balances, flight schedules, product details, order status, movie show times, and more from any telephone. Additionally, IVR solutions are increasingly used to place outbound calls to deliver or gather information for appointments, past due bills, and other time critical events and activities.

RivanIT can deploy a Cisco Unified Communications is a comprehensive system of powerful, enterprise-class solutions—including IP telephony, unified communications, IP video and audio conferencing, and contact center. Cisco Unified Communications can increase your organization’s competitive advantage and deliver measurable return on investment (ROI) by improving efficiency, boosting productivity, and enhancing customer loyalty. Cisco Unified IP Interactive Voice Response (IP IVR)—an integral component of the Cisco Unified Communications system—provides an open, extensible, and feature-rich foundation for the creation and delivery of self service voice applications.

Cisco Unified IP IVR is designed to enhance the efficiency of any organization by simplifying business integration, increasing flexibility, and providing efficiency gains in network hosting. These features reduce business costs and can dramatically improve customer satisfaction. Enabled by Cisco Unified Communications backbone, and tightly integrated with Cisco Unified Communications Manager, the Cisco Unified IP IVR offers ease of installation, configuration and application hosting because it is constructed specifically to exploit the power of IP-based communications.

RivanIT can also deploy an opensourse IVR solution such asElastix which has multiple features and functionalities related with all the services available: IP Telephony, Mail Server, Fax Server, Conferences, Instant Messaging Server, among others. New features, functionalities and Services are added at the development of new versions. Some of the key features of the Open Source IVR solutions include the following features:

• Conference center with virtual rooms with call recording
• Voicemail and Voicemail-to-Email functionality
• Highly Flexible and configurable IVR
• Voice synthesis support and Integrated echo canceller
• Support for video-phones and Hardware detection interface

IVR solution deployed using Elastix is an easily operated and managed communicating system, with clean graphic user interface and rich features.Through long-term and practical use, it is a stable, reliable and dependable communicating system.